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Customer Service


Contact CoolRide 24/7 to book or inquire about your reservation. Our Customer Service department is available to resolve matters involving payments or refunds, lost and found, and to hear your service related comments. Our Customer Service Manager can be reached between 8:00 AM and 5:00 PM, Pacific Time, Monday through Friday, except major holidays. Contact customer service at 888-812-2665 or by email to customerservice@coolride.com.




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