Quality Assurance

High Quality LA Car Service

CoolRide takes service quality very seriously. To ensure that service standards are consistently maintained, CoolRide:

  • Monitors service quality through random quality assurance calls.
  • Conducts random inspections at ports and other locations.
  • Enrolls all chauffeurs in the DMV Motor Vehicle Reporting program.
  • Employs a Customer Service department that is ready to serve you and to hear your service related comments.
  • Thoroughly investigates service issues and takes appropriate action to fix them.

To book your next Southern California chauffeured car trip with CoolRide, click below:

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