Testimonials

The drivers are absolutely topnotch – as always – and as always, much appreciated!  The customer service agents are always courteous and efficient! CoolRide is the best there is in my book!

Mike Kaufhold
November 11th, 2013

Professional, respectful, kind, prompt, safe. Thank you. I will use you whenever I am in LA. Extremely quiet cabin made for a pleasant trip.

Michelle Faranno
October 19th, 2013

Our driver was very professional, courteous. Relaxing music was a plus. Good conversation was enjoyed.

Terry Stone
September 7th, 2013

I just wanted to tell you that I was very pleased with the level of service CoolRide provided during my personal trip. The drivers were pleasant and most importantly knew exactly where they were going. I mention this because I’ve used a car service before where the driver got lost! It was not a good experience. Anyway, I’m happy that we have CoolRide to provide our guests with such a fantastic service.  Keep it up!

Espi Alvarez
August 21st, 2013

I want to let you know about the driver that I had going to the airport.  We had an incident on the way to the airport where a bucket from a truck flew off and hit his car.  I did not see it coming only heard the bang.  He safely pulled over to the side and dislodged it and we got back on our way.  He was competent and kind.  I usually am not comfortable riding in a car with a lot of people.  I could have ridden to New York with him.  I had commented on how beautiful the music he was playing sounded.  When we got out of the car, he handed me the CD.  I wish I could have thanked him more and let him know how much he impacted me by his kindness. I have never had a bad experience with COOLRIDE and all your drivers are high quality.  I recommend your company any time I can.  Two of my neighbors also use your company.  It is so rare today to have this high of a quality in a company that we deal with. I just wanted to share my appreciation with you and also let you know about this particular driver.  He handled what could have been a bad situation, where we could have gotten hurt, so well.  You need to know this.  I hope you pass my appreciation on to him. Thank you

Sandi La Mantia
August 5th, 2013

Your driver got the passenger to airport in record time. I talked to a couple different people, making and confirming reservation, both were excellent. My overall experience has always been excellent.

Don Henry
January 1st, 1970

I am always pleased with the quality of service and operation provided by CoolRide. The vehicles are excellent and clean and the drivers are extremely professional, yet friendly.

Patsy Tillisch
July 4th, 2013

EXCELLENT all the way around!!! We exclusively use CoolRide – Absolutely the BEST!!! Wonderful vehicles . Great service and always get it right the first time!  Would not consider using any other service – CoolRide is our choice and have been with you since the beginning.

Ken Higginbotham
June 21st, 2013

The chauffeurs were courteous, quiet and graceful in handling all of their duties. It was a very comfortable ride. Your service is excellent and I would recommend you to anyone who wishes limo service. Keep up the good work.

Barbara Sullivan
May 24th, 2013

We have had several drivers pick us up and take us to and from the airport and CoolRide was by far the best. What a peace of mind. We have had drivers show up late which was not a good way to start a vacation and we have had drivers not show up. I cant tell you how professional CoolRide is. Far above the rest. It was more expensive than others but you get what you pay for. I will utilize your service when traveling to LAX in the future.

Mark Seres
April 7th, 2013

Our driver was very cordial and professional. Most important is the confirmation phone call I always receive the evening before.

Mike Becker
April 5th, 2013

On pick up at home the chauffeur was on time and very, very helpful. On our return from LAX our chauffeur was waiting for us at baggage pickup with a trolley to carry our luggage. He too was great. It was lovely to have such a comfortable vehicle after a very long and cramped airplane ride. We will never use another pickup service after using ”CoolRide.” The pleasantness of all is really appreciated.

Sally Estes
January 1st, 1970

I have used CoolRide car service many times over the past two years. I travel all over the country. Best car service I have ever used. Only car service I trust to take my daughters by themselves.

Sammy Carleton
March 22nd, 2013

I want to take a moment to compliment you on the great service. Of special note was the driver who was absolutely superb beyond all expectations. Thank you very much.

Ken Seaman
March 5th, 2013

My wife and I have used CoolRide for several years and have always been very happy with the chauffeurs professionalism. The chauffeurs are always prompt in their pickups both at home and at the airport. The vehicles are always clean and comfortable. I have referred them to all my friends.

Durward ”Woody” Schrick
February 23rd, 2013

CoolRide has always provided excellent service. Thanks for providing such competent and reliable service.

Johnny McIntosh
February 20th, 2013

I only wish I had found CoolRide earlier for other car service requests I had taken. You have exceeded my expectations and I will definitely look at using your company again when I travel. It was a breath of fresh air to have the agent knowledgeable about pickup times and helping me choose a pickup time that would not have myself or the driver waiting (due to airline and/or cruise ship delays).

William Strickland
January 12th, 2013

The driver was professional, friendly, and interesting to speak with. He drove very safely, knew the route, and provided an excellent service. Pickup was timely, reservation was respected. I have been very pleased.

Abe Carnow
January 11th, 2013

I liked that the driver asked as a reminder, that we had our all pertinent papers or information with us to proceed with travel, so we didn’t have a problem later on. CoolRide just makes it easy and are efficient. They keep your history on file which speeds up reservation. Good contact skills from confirmation calls, driver and dispatch coordination. Stress free travel.

Bob & Judy Greenberg
January 9th, 2013

Our driver was very pleasant and helpful. He is an excellent representative for CoolRide! I am always happy with my experiences with your company. I tell everyone that I only use CoolRide and they should too!

Marcia Degl’Innocenti
January 3rd, 2013

Our driver was wonderful! Very polite and friendly. We chatted the whole drive. He made sure we had water, music we liked, and the right temperature in the car. The vehicle was very comfortable. Very smooth ride. I have never hired a car/driver before this time. I was a little nervous about doing so. I checked the reviews of many car services and CoolRide had the most positive ones. I am so glad we tried CoolRide! What a wonderful experience! From booking the rides with the call center to the 2 rides we took, everything was great! I was very impressed with the whole CoolRide experience. If I need to use this type of service again I will definitely use CoolRide!

Sharon Miller
December 29th, 2012

My driver was great, he was attentive and yet gave us plenty of privacy. I couldn’t have asked for a better driver. Your excellent service is what keeps me coming back.  Your service is why I keep using you and recommending your service to others.  I use Cool Ride for personal and business.

Tonya Traine
December 21st, 2012

I just want to compliment you guys. I personally used you a couple of weeks ago and you guys were perfect/amazing! Between myself and my two daughters we use you quite a bit and you never let us down. I trust you with both my daughters. Thank you!

M. Jemison
November 26th, 2012

The young man that picked me up on Sunday was great. We had a wonderful football conversation on the way home that made the hour fly by.  The call center staff called me several times on Tuesday night to warn me about the impending strike at LAX and the need to push up my pick-up time on Weds. I appreciated their concern. I LOVE the COOLRIDE experience. I use it anytime I have to travel in and out of LAX. I’ve used the service for my relatives as well, so I don’t have to pick them up at LAX. I hate that airport.

Therese Carrabine
November 21st, 2012

I reserved transportation for wedding guests and it was great to know that there were no additional instructions needed beyond where to go. The driver handled the multiple groups and trips with great professionalism. Connected with office staff a few times between the reservation and event and they were wonderful to work with and made sure I felt completely comfortable with my reservation AND that everything would be in place as needed.With a big event like a wedding, it is so wonderful to have one piece so well orchestrated that I did not have to even think about it that night. Everything went very smoothly!

Devi Mueller
September 22nd, 2012

The chauffeurs on both of our recent trips were wonderful and enjoyable to talk to. We are always so pleased to travel with CoolRide chauffeurs. The cars have plenty of room and are furnished with bottles of water. The office staff knows what questions to ask about our plans and review them with me before I hang up. I really appreciate the confirmation call the evening before, too.  We have been using CoolRide for many years and wouldn’t travel with any other company. We have referred you to all of our friends.

Donald & Sandra Huskins
August 12th, 2012

Both drivers who picked me up on my recent trips were excellent!! I used to use CoolRide much more frequently a few years ago during high business travel and started up again this year. Having hired other car services in this area in the past and also in other cities such as Chicago and New York, Cool Ride is by far the best, most reliable, pleasant and genuinely friendly I have ever dealt with – both the drivers and when emailing changes to the office.  Both cars were a welcome relief compared to an airline seat – even first class! As a last-minute change, I contacted the office needing the driver on Tuesday to take me to another location besides the airport. I haven’t used car services in the L.A. area for more than airport trips and now will definitely consider using you for other reasons than just to/from the airport. You guys are the best!!

Amy Henderson
August 7th, 2012

On our return home our plane was late in landing, one of our checked bags was left in Costa Rica, and our driver had to wait for a long time while we filled out the necessary forms. His patient & professional manner was greatly appreciated. We are return customers because of your professional manner and your great service.

Joan and Andrew Trumbel
August 5th, 2012

I know I can always count on your company to provide excellent service. Your chauffeurs are always so helpful and personable.  Before I found Cool Ride, I had many bad experiences with shuttle companies and never felt confident about getting to the airport on time. Since I discovered your company several years ago, I feel relaxed and confident that I will arrive at the airport on time and also someone will be there to meet me to help me collect my suitcases.

Gail Thompson
July 25th, 2012

We had several different chauffeurs for our different reservations and destinations. Each one was excellent. We were very impressed by the quality of service. The call center agents were very helpful to us in determining our time of pick-up. We were unfamiliar with California area and they suggested pick-up times based on traffic. They were spot-on! It worked out perfectly. We have used car services in multiple cities in the US for 12 years, and CoolRide is by far the best car service we have ever experienced. I would definitely recommend them to everyone, and most certainly use them again. Thank you!


July 18th, 2012

Your service was more than expected.

Jeff Wheeler
July 13th, 2012

As always…On time, professional and stress- free : ) As always, everyone was very nice and it was stress-free : ) You guys do it right, you make it stress- free.

Timmy Spoone
June 28th, 2012

Our Chauffeur was amazing! Will definitely use you guys again!

Leesa Veluzat
June 16th, 2012

This is the best way to get to and from LAX….though a bit pricey…it makes our trips so much easier knowing we won’t be driving and we will be at the airport on time. It is a splurge due to the cost; however, it relieves so much stress.

Rhonda and Casey Zima
June 11th, 2012

After several years of using your service we have never had a problem with the driver or the office. Overall it is an excellent experience and we will continue to use your service. 10 out of 10 for excellence!

Dick & Rosalee Cesaroni
June 5th, 2012

Very pleasant ride both to and from the airport. Thank you for your wonderful services!!

Dan Kuibits
January 15th, 2012

All was perfect!

Robert Bartlett
January 12th, 2012

CoolRide is such a pleasant experience.

Liz Rizzo
December 25th, 2011

I have used car services extensively in New York City, as well as other cities in US, Europe, and Asia. CoolRide is the very best I have ever used. Last minute reservations are handled promptly. Cars in perfect condition, drivers professional and just conversant enough to make for a pleasant ride.

Robert Lebo
December 24th, 2011

All your staff is the BEST!

Michael Marks
December 23rd, 2011

Our driver was EXCELLENT! My wife and I both liked him and he did a great job. I offered him a tip and he was the first one to say \"gratuity is included\". I know this and told him so and that it was my desire to give in the extra ANYWAY. My wife has an account as well and we will continue to use your services. Fair prices and excellent services. THANKS

Harv Oliver
December 16th, 2011

I just wanted to pass on a compliment. My brother has been using CoolRide (on days that I can't drive him) to and from Cedar Sinai hospital. His partner is sitting, waiting for a heart transplant. They both have lived in downtown Manhattan for many years--with no car--so they are veteran limo riders. All that to say--he told us your company is by far the best they have ever used--timeliness, spotless cars, great driving, and very professional, yet cordial drivers. Coming from my brother, that is a huge recommendation! Please thank your drivers for us!!

Marge Vance
December 12th, 2011

Both drivers were very friendly without being imposing.

Diane Trunk
November 20th, 2011

Great service, as always... thank you!

Rachel Stevenson
November 5th, 2011

Very relaxing and enjoyable experience.

Sandy Sheftz
November 2nd, 2011

Our driver was excellent!

Chris Hart
October 31st, 2011

I wanted to take the time and THANK YOU for having two GREAT employees in reservations and booking. They are both exceptional, thoughtful, patient, courteous and completely professional. They treat a caller the way they would want to be treated while calling a company. I've worked in retail and customer service over 30 years and they both are shining examples of what corporate America and retail is missing. They literally took care of me as if they were the owners of Cool Ride and I cannot thank you enough for having great employees that are amazing, care about their job and work well with customers. I am a big fan of Cool Ride and use your company as often as I can and with great customer service likethem I will of course, keep coming back again and again. My best and THANK YOU SINCERELY.

Eddie Conner
October 29th, 2011

Always has been as advertised; EXCELLENT!

Jim Gazzale
October 12th, 2011

I have used your service many times because it is always fantastic and reliable.

John Patella
October 10th, 2011

My driver was very professional, yet personable. He did a great job. The customer service person I spoke with was very helpful in explaining the pricing and setting up the reservation. All around good service and experience. I would definitely use Cool Ride again.

Christina Lindsey
September 22nd, 2011

It was perfect and I am happy I got in touch with you all. I will be storing your number in my phone. I liked that when I called back, that it was the same person and was able to remember my reservation, which made it easier to adjust my plans.

Ryan Smith
September 18th, 2011

Excellent experience. You will see me again!!

Steve Battaglia
September 18th, 2011

Both drivers on both trips were Great! I love the service and recommend it to family and friends.

Therese Carrabine
September 7th, 2011

Both Drivers were professional, helpful, and nice. They were great. I will be using your service again. The vehicle was roomy and comfortable. The office people I spoke with were great nice people. Cool ride is a great reliable service.

Jeffrey Corbner
September 4th, 2011

First time using the service , my son vas very satisfied , thank you , everybody was COOL !!! Regards.

Gonzalo Esteves
August 25th, 2011

After a 14 hour plane ride, it was a joy to have the driver right there to bring us home. The cold water was wonderful and the car was so comfortable. We will always use CoolRide!!!

Paige Blaine and Kam Burch
August 24th, 2011

Very satisfied, fine service.

Abe Carnow
August 24th, 2011

Great friendly service...thank you.

Patrick Kapsner
August 18th, 2011

I just want to let you know that my coworkers and I had such a pleasant experience our chauffeur last Friday in Burbank. He took us from the airport to Disney's offices and back to the airport. A short trip, but he was very accommodating of our quick lunch stop and making sure we were all comfortable. He's a great guy and it made our trip so much smoother.

Greg Hernandez
August 8th, 2011

CoolRide rocks! I will use you again and recommend you to my friends.

Lon Lazar
August 8th, 2011

After calling three cab companies and experiencing conversations with disinterested and even rude and definitely unprofessional persons I searched for alternative transportation on the Internet. The gentleman who answered did so professionally and my needs were properly understood and we concluded a satisfactory trip arrangement. I was then informed when the car was near. Then the driver called me as well and arrived 10 minutes early. The driver was smartly dressed and personable. He was helpful with the luggage and ushered us into the clean and comfortable Lincoln Town car with lots of legroom and nice touches like bottles of water, some mints and tissues. Your chauffer was a professional and my wife and I had a comfortable and anxiety free trip. Congratulations for providing an exemplary service!

Harry Weidlich
August 5th, 2011

You guys did an AMAZING job with the “complicated” reservation that you took my Godson on. I want to tell you that you guys were flawless! Professional, responsible, on time, efficient, and you delivered as promised! trust me you will have our repeat business again and again whenever we have need for a Driver.

Mitch Kingsbury
July 30th, 2011

My chauffer was very professional and nice! Will definitely recommend to friends, family and colleagues. Looking forward to using CoolRide again in the near future!

Skyler Nielsen
July 29th, 2011

Everything was as expected and as it should have been. Will gladly continue to use the services of CoolRide.

Mark Shalvoy
July 23rd, 2011

Vehicles are always nice. Customer service is always top notch.

Denny and Shelley Hill
July 22nd, 2011

Will not hesitate to you your service in the future. Professional and courteous at all levels of service.

Rick Putnam
July 20th, 2011

I have been traveling with Cool Ride since almost the beginning. I use it, because you are dependable, follow the plane schedules. I like to see you when I arrive and know that you will handle my luggage and get me home safely.

Irene Jacobson
July 16th, 2011

Excellent experience, driver was very professional.

Edward Medrano
July 15th, 2011

I will be sure let friends and family know about you. And I personally, will use you again. Thank you so much for taking care of my sister.

Sally Strelow
June 2nd, 2011

The driver was very professional and pleasant.

Debra Goldberg
May 25th, 2011

The chauffeur was extremely patient with the six passengers and answered every question in a kind, considerate manner. The driver was extremely professional and had arrived before the designated pickup time. He was very patient with every passenger and was extremely kind. The ride was a lot of fun and was extremely stress-free. Overall, it was a great experience, and I would definitely use CoolRide again in the future!

Brittany Thompson
May 24th, 2011

I was very pleased with both trips. I will use your services again.

Stephanie Plaut
May 23rd, 2011

Have used your services several times in the past and I will continue to use your company in the future. Good job.

John Patella
May 4th, 2011

The driver was wonderful! My client was VERY happy. This was the first time I have used your service and found everyone I spoke with in the office extremely professional. I made several changes and the team responded very quickly to my needs. I would use you guys again and refer you out!! Very impressed.

Edgar Winter
May 2nd, 2011

My driver was very nice, the person taking my reservation was very personable. I will ALWAYS use your service.

Carolyn Franks
April 27th, 2011

The driver was DELIGHTFUL. Such a pleasant, easy to speak to gentleman.

Thresa Katz
April 21st, 2011

My chauffeur was kind and as a single female riding at 4am I felt safe and able to relax on my ride to LAX. Overall an excellent experience.

Amy Wells
April 20th, 2011

Both of our drivers, as usual were professional. I have had excellent experience with you guys- I recommended your co. to my friends.

Chris Van Buren
April 18th, 2011

I had an excellent ride to the airport. Cool Ride is always my first choice for airport service. The drivers are exceptional and the company goes out of its way to make the reservations easy . . . even last minute!

Fredric Smith
April 17th, 2011

Safe and efficient driving habits. Never have had a negative experience. Consistent, reliable and safe.

Joseph Turano
April 17th, 2011

The whole experience was positive and very helpful. From your customer service department to the individual who picked my mother up and took care of her it was wonderful. I will use your service again. The agents were polite and very kind and attentive. It was pleasure dealing with your company. It made travel For my 88 year old mom stressless. Again the experience was wonderful and much appreciated. Thank You Best regards.

Susan Goldstein
April 15th, 2011

First class - took the stress out of the whole journey for me. The driver had pets himself so emphasized with our situation. Absolutely excellent service and we are EXTREMELY grateful.

Tessa Robins and 3 pets
March 29th, 2011

Both of our drivers were very professional and courteous I will always use CoolRide. Cool Rides is #1 with us.

Dan Morlett
March 29th, 2011

Perfect service

Raul Calderon
March 25th, 2011

We were pleased with the entire experience.

Thomas Finn
March 22nd, 2011

My driver rocks, he was awesome!

Edwina Casid
March 17th, 2011

Great service as always.

Arnold Dicke
March 15th, 2011

I want to thank you for making our Global Sales Meeting a success. Everything went smooth and from what I am hearing you guys did a great job!

Flo McEvoy/Quest Diagnostics
March 8th, 2011

I just had to call to let you know how great a job my driver did. He was extremely professional, and since I was a little late getting ready, and therefore nervous about making my international flight, he went to great lengths to calm my nerves, he knew his way around very well and utilized several shortcuts that shortened our drive time. He seemed to be a very intelligent individual, but his focus on customer service is what really stood out – anytime you want him to be my chauffeur, well, that would be just fine with me!

Molly Kronberg DTS
March 8th, 2011

Excellent service, recommend whenever I can! Only way to go to the airport.

Dave Wood
February 11th, 2011

I wanted to take a moment to thank you for taking car of my parents last Friday. Your drivers were excellent. It made a big difference on a difficult day of travel for my Mom & Dad. Thank you again. I will recommend CoolRide to anyone who ever asks for a car service in LA.

Ravi Brar
February 8th, 2011

Our driver was awesome as usual! Wanted to let you know he is such a gregarious and nice person. We really enjoy when he picks us up. Big thank you to CoolRide and our driver for always doing a wonderful job. We love COOLRIDE!

Patty and Norman Tokahuta
February 8th, 2011

Our driver was great for an early morning pick up. Handled all our large bags, opened the door and made us feel like royalty. We were on a 11 day vacation to Maui and on the second day my wife broke her ankle. We called CoolRide and changed our pick up day. Without hesitation they adjusted our schedule. When we arrived at LAX my wife was transported via wheel chair to the baggage claim area. We were pleasantly greeted by our CoolRide driver, who had already gathered up all our luggage and was patiently waiting. He provided us with an awesome return home. We were pretty depressed about what had happened but in a small way CoolRide brightened up our trip.

Curt Waite
February 7th, 2011

Excellent service. I highly recommend them.

Robert Drescher
January 28th, 2011

I was extremely pleased with your company, will use in future and recommend for sure. A very professional operation all around.

Gordon Emerson
January 21st, 2011

Very pleasant ride to and from the airport. I enjoyed the magazines on hand.

Steven Clem
January 18th, 2011

Our driver was the best! After my appointment we had some extra time so he brought me down the coast for a little scenic ride offering information about the local area. Would ask for him again, he is great and his recommendation of the In and Out Burger killed my diet but was worth it! We called during the holidays and received great service. We would recommend you highly!

Kathaleen Atkinson
January 5th, 2011

The service we received from our driver was exceptional. We were quite nervous about a ride to and from the Rose Parade and Bowl game afterwards due to the fact we were not familiar with the area and where to go. Our driver went over and above what he needed to do in order to get us as close as possible to our seats. We were freezing all day and it was a relief to see our driver and car waiting for us on the corner after the shuttle dropped us off after the game. He was a wonderful Chauffeur and we enjoyed conversing with him. I trusted him immediately that he would take care of us. I talked with someone at the office after seeing you on your website. The agent was wonderful and answered questions for me and checked times out for the game and parade. He went well above what was required of him and was patient and friendly. I will recommend Cool Ride. When I return to LA CoolRide will be my mode of transportation.

Charles and Marilyn Broyles
January 1st, 2011

Excellent service! I would appreciate having the same driver, if possible, the next time. I have always enjoyed CoolRide for its efficiency and excellent service!

Jean Sevlle Suffield
January 1st, 2011

The driver was friendly and professional. I would use CoolRide again.

April Cauller
December 31st, 2010

I have used services throughout the country but the gentlemen we had was at the top of the list.

Izzy Oleinik
December 29th, 2010

My daughter was very comfortable with her driver and felt safe--that was the goal: hassle free, safe, clean and on time. I liked mostly that I was speaking with a person who was bright and took initiative. I would use you again in a second and will refer friends to your company.

Melissa Adams
December 29th, 2010

Our driver was very professional, and did a awesome job. The agent we spoke with on the phone was great as well. As always, I will pay the extra money for a good product/service and that’s why on the occasions I need a Limo, I call CoolRide. I keep your number as a contact in my cell phone.

Tom Thompson
December 27th, 2010

There was very heavy rain that day, but the driver made the trip feel very safe and comfortable. The driver is a true professional. Thanks, we will be using your services again in the future.

Ron St. John
December 24th, 2010

It was a very good experience. We will use your service again

Chuck Pratt
December 23rd, 2010

I just wanted to let you know that we had a great time Saturday and I know that our friends did as well. We will gladly use your service again in the future and our driver was great. Thank you.

Judy Janusek
December 20th, 2010

This company provided an excellent service! I highly recommend CoolRide.

Jorina Preyan
December 13th, 2010

I would use this service again and would recommend to other friends. Our driver was very courteous and professional.

David Simpson
December 12th, 2010

This is a vey good and reliable company.

Brandy Franklin
December 10th, 2010

Easy last minute reservation. Excellent customer service and fair price. Would use again.

Kelly Brancaccio
December 4th, 2010

Everything was excellent. We will use this service again!

Jill Rich
December 1st, 2010

Thank you for such great service on short notice. It was very special having our cousin make a very quick stop to celebrate Thanksgiving with us. He is from out of the country and it was comforting to know that your staff member would meet him in the baggage area and skirt the traffic to our home. Our cousin had nothing but praises for your service. We will definitely be using you again.

The Fischer Family
November 28th, 2010

I just wanted to let you know that the driver who picked me up was punctual and very lovely - a definite asset to your company. Thank you for the great service.

Stephanie Huber
November 24th, 2010

My experience with CoolRide has always been very satisfying. The service is consistent, reliable, and professional.

Felice Klein
November 14th, 2010

Both of my drivers were on time.they were awesome! I would definitely recommend CoolRide.

Michelle Majors
November 9th, 2010

Our driver was very nice and professional. The child seat was already installed and this was very helpful given our tired child. We will definitely use you again.

Amber Brownstein
November 9th, 2010

Very satisfied with your service!

Edmond Mietzner
November 8th, 2010

Our driver was very friendly, personable and talkative. He knew what back streets to take because headquarters called him and told him that I-10 was backed-up. We were 45 min. early to our arrival destination. I would use the service again! The person I booked with on the phone was very friendly and informative as well. This was the first time my family used CoolRide. We have special needs 13 yr old child in a wheelchair and we received excellent service. It was less stress for us and a cab ride would have been a nightmare with no help. It was well worth every penny spent.

Amy Mensing
November 4th, 2010

My driver did a great job. I was a 1st time client and will always use you for my transportation needs as I require them in Southern California. CoolRide is hands down the best car service I have ever had!!

Mike Rodenborn
November 1st, 2010

Thank you! Both of the drivers were so professional, it was a pleasure and I will be using you again.

Chris Arnold
November 1st, 2010

Service is excellent and consistent always. Your customer service agents always help promptly, courteously and are very friendly.

Dan Goldman
October 28th, 2010

I have used your company for a lot of years and you have never failed me yet!!! Keep up the good work!!!

Leanna Tarczynski
October 27th, 2010

We always use CoolRide for both personal and business needs. I have used the website before and it is great, easy to use and confirmations are quick.

Samuel Sturgeon
October 22nd, 2010

My driver was great. He went above and beyond what my expectations were....and I am in the customer service industry. The person who took my reservation was very professional and thorough. Consistently very good and I can always count on you. I am not one that trusts that I will be delivered to the airport or picked up. Having been disappointed and stranded at the airport by another company. I only use your company since that episode and I recommend you to others.

Eddie Edwards
October 18th, 2010

My driver was excellent and courteous. Very professional! The person in the office was very courteous and professional as well. He confirmed every detail so I had no concerns that the car would arrive on time.

Ryan Gagliano
October 18th, 2010

CoolRide always gets it right!

Peter Donato
October 18th, 2010

Outstanding service and both drivers we had were very professional.......You have us as steady customers next time we travel to L.A.

Marilyn Flax and Clifton Deshotel
October 15th, 2010

As always, the service on both legs of the trip was excellent.

Richard Nussbaum, MD
October 10th, 2010

Our chauffeur was an example of what a chauffeur should be. He should be commended!

Wagih Andraos
October 7th, 2010

Our driver was fabulous!

Neil Moore
October 6th, 2010

I have always been very pleased with your service.

Cheri Koala
October 2nd, 2010

CoolRide is excellent! My wife and I have been utilizing your services for over 5 years for both personal and business travel. Excellent customer service - they give that 'personal' touch! We will continue to use CoolRide exclusively for personal and business travel to airports. Keep up the good work and EXCELLENT service!

Kevin Horn
October 1st, 2010

Both of my chauffeurs were polite, and very courteous!

Marco Cadena
September 25th, 2010

This was the first time I have used your company and both of my trips were excellent.

Daniel Melvin
September 22nd, 2010

Ok I have to say I felt like a big shot, my driver was so PROFESSIONAL and treated me with the greatest of respect and courtesy. Thank you so much for the service, please believe that if and when I need another ride hands down you have my business.

Robert Martin
September 21st, 2010

100% excellent service - I would gladly use CoolRide any time!

Roxanne Conrad
September 21st, 2010

Everything was excellent! The chauffeur even checked traffic and took an alternate route. That was great!

Jean Seville Suffield
September 9th, 2010

We have used Cool Ride for many years and have always had Chauffeurs that were excellent.

Virginia Franke
September 8th, 2010

I was very pleased with your service. The driver was on-time and friendly. This was a late reservation, made 5 hours before pick-up and my first experience with CoolRide. It was a pleasant experience after a long day of travel. I will use CoolRide again.

Tony Gmitruk
September 3rd, 2010

I had a very professional and courteous driver. It was a really great experience. The vehicle was very clean and comfortable. An excellent experience overall. I will certainly use Cool Ride whenever I am in town.

Dr. Alvin H Steward III
August 31st, 2010

I have always had excellent service with CoolRide!

Cindy Caddy
August 26th, 2010

After 24 hours of flight time, it was great to see the driver at the airport. We have used CoolRide frequently; and plan to continue.

Richard and Judi Baker
August 22nd, 2010

My driver was very helpful and nice throughout the trip. He was very accommodating to my schedule. He was very courteous and allowed me a few stops to stretch my back due to pain. I would highly recommend CoolRide in the future.

Todd Witherspoon
August 20th, 2010

I am very happy with your drivers. They are on time, and make us feel comfortable.

Tom and Janet Householter
August 19th, 2010

I am extremely happy with CoolRide. Not only no problems but just an exceptional company. I told someone on the last airline trip how good you guys are. When I came home on my last trip, it was late, the airport was jammed and a mess, the lines long to get out of the parking lot etc. and the gentleman handled it perfectly. I had been up for almost 24 hours and if he had added any more stress to the situation, it would have been difficult for me. He was wonderful. I have never had a bad experience with CoolRide. There are very few companies run like this in any area of life today. I hope you never change and wish CoolRide all the success in the world. One more thing, the drivers drive very well. And that is important to me.

Sandi L.
August 18th, 2010

Everything was excellent. You can be sure I will call the next time I travel. Thank You.

Patricia Malouf
August 10th, 2010

The car was nice and clean; the driver was exceptional, very professional and pleasant. I would use your service again and ask for the same driver.

Donald Keeler
August 8th, 2010

The driver was outstanding. He was very professional and pleasant. He even offered me a tissue since I was crying as I left the family. I had very prompt and accurate service while booking my reservation. I definitely plan to use the service in the future. CoolRide met and exceeded my expectations.

Jamie Fim
August 8th, 2010

My driver was excellent. I have had him before and he is very professional, courteous and great!!

Lana Taylor
August 8th, 2010

Professional, reliable, excellent service!

Ralph Toddre
July 23rd, 2010

I was extremely happy with CoolRide. The driver was early (which I loved!) and very nice. And on the return trip, our plane was early but that was no problem for CoolRide, the driver was waiting with two carts to help with luggage!! I will use you again!

Carol Bowman
July 22nd, 2010

All your chauffeurs have excellent interpersonal skills and are knowledgeable on many subjects. Your vehicles are very comfortable and I like the day before confirmation calls. I would highly recommend your service and have done so.

Evelyn Kita
July 13th, 2010

As usual the drivers were pleasant, agreeable and helpful. Excellent service.

Edward De Benedetti
July 13th, 2010

It is so satisfying to arrive at the baggage claim area and have your driver there to assist with the luggage and head home without having to get a car and drive.

Chalres Oster
July 13th, 2010

We love using your services. Thank you for always being so dependable, professional and friendly. I like to call when I book a reservation and I never feel put off like some companies that want everything to go email. I like the personal phone contact. CoolRide is always a good service and I recommend you to all my friends.

Walter Krego
July 7th, 2010

My driver was absolutely wonderful, I could not ask for better. His car was the best I have ever seen and/or used. I booked online and it was easy, easy, easy! This was by far the best car and service I have had in all of my travels. Thank you so much!

Denise Souder
July 6th, 2010

The agent I spoke with was very friendly and professional and my driver was excellent. I will use your services in the future and I will recommend your company.

Monte Porhola
July 1st, 2010

My chauffeur was very helpful, even finding the right building on a large business complex. I really appreciate his initiative. This was the first time using your service and I had an extremely tight time line from my meeting to the airport. I was concerned the driver may not find me and get me there timely. However, he showed great initiative, found me, and got me there safe and on time. The person I spoke with on the phone was very helpful as well.

Kevin Robinson
July 1st, 2010

booked this reservation online. I was very pleased with the service that the driver provided. He was professional and helpful and the vehicle was clean and comfortable. The price was extremely reasonable and the service was EXCELLENT! I will definitely use your company again.

Denise Hickman and Nancy Kaylor
June 30th, 2010

Your service was professional and in particular the driver we had was excellent. I would want to come back to Los Angeles only to be driven by him.

Dr. Dehejia
June 29th, 2010

We have used CoolRide for years and have never been disappointed. I recommend CoolRide to all of my friends. The confirmation call the night before we travel is excellent.

Estelle Hoffman
June 28th, 2010

Great! Reliable and Professional.

Alicia Estrada
June 26th, 2010

I really enjoy utilizing CoolRide. It is always a perfect experience!

John Rubin
June 18th, 2010

Both of my drivers were excellent: they were pleasant, courteous and professional. While booking, I was explained the whole process thoroughly and it was very informative as this was our first time using a chauffer service. Everyone did a fantastic job and we will definitely utilize these services again.

Edwin Gould
June 13th, 2010

This was my first time using CoolRide and it was a wonderful experience. My driver was courteous, kind and very helpful. I highly recommend this company to everyone.

Elizabeth Wilkstrom
May 28th, 2010

It was great after a long business trip to come home to someone who cared about getting me home to my family.

Tim Wiles
May 26th, 2010

My driver was great and I'll be requesting him on all my future bookings with CoolRide.

Meliza Jones
May 23rd, 2010

My chauffeur was very knowledgeable of the area and easily able to navigate a detour when the freeway was closed. My vehicle was clean and very comfortable. All in all, it was an excellent trip.

Amy Posner
May 22nd, 2010

I use car service a lot. My CoolRide driver was one of the best I have ever had. Thanks for the excellent service.

Lisa Mangiagli
May 13th, 2010

Unfortunately, I came home from a recent trip to a family emergency. My CoolRide driver took me to the ER and was extremely supportive. I really appreciated his extra effort.

Curt Mahler
May 6th, 2010

I was a first time traveler and rode with CoolRide twice in four days. I was extremely pleased with the service both times. My drivers were excellent and the customer service agent was very nice, helpful and efficient. I would definitely recommend this company!!!

Adrianne Huxtable
May 3rd, 2010

Thank you for your prompt and courteous driver. Even with such short notice, your company was very professional. My mother was very happy with the service and we will definitely be calling upon CoolRide again.

Joan Weber and Lee Chimzar
May 3rd, 2010

Your driver was great!. It is critical to be punctual and professional and he was both of these. The next time I am back in Los Angeles, I will definitely use your services again.

Martin Garvin
April 30th, 2010

Our driver was excellent!!! On day of reservation, we were only going to use CoolRide to go from LAX to Hotel, and we had another service booked for that evening. After my experience with your call center professionals, I cancelled the other service and booked both with CoolRide. You have an Excellent/Superior call center. This is the first company in a long time I cannot wait to recommend to my fellow travelers.

Curtis Strickland
April 18th, 2010

My husband and I were very impressed with the professionalism of our driver. We will definitely use CoolRide for future trips, and I will be recommending them to all of my friends!

Donna Yamada
April 11th, 2010

Ken was awesome. He was very professional and warm. I enjoyed his presence, demeanor, and extensive knowledge about everything. The call agent was extremely awesome and friendly as well. My overall experience was awesome.

Kelly Rosenblatt
April 3rd, 2010

Our chauffeur was excellent and I felt completely safe and comfortable. The car was perfect and very comfortable.

Stephanie Waite and Nola Chandler
April 1st, 2010

I was very impressed with the chauffeur. The service I received from the office and my driver was excellent.

David Bill
March 28th, 2010

Just as expected and service was as it should be.

Mark Shalvoy
January 17th, 2010